Become part of the Can Do Canines pack! Can Do Canines is dedicated to enhancing the quality of life for people with disabilities by creating mutually beneficial partnerships with specially trained dogs. The dogs are provided to the client at no charge. The organization is supported primarily by donations from individuals, corporations, service clubs, and foundations.
Job Summary: Match clients with appropriate canine partners and establish a solid working relationship between them.
Salary: Exempt; Salary range of $40,000-$45,000 (depending on experience); Eligible for Health and Dental Insurance, 403(b), Paid Time Off (PTO)
Hours Required: Minimum 40 Hours per week, including weekend and evening hours. We value work-life balance for our employees, however, so we’ll make sure you are staying healthy.
Deadline: Open until filled
Reports to: Client Services Manager
Positions Supervised: Occasional supervision of volunteers and paid contractors
Frequent Interactions With: Program Trainers, Client Services Assistant, Director of Training, Kennel Manager
Primary Duties and Responsibilities
- Coordinate client services including determination of applicant acceptance and may include development of programs as assigned.*
- Conduct client interviews and aid in matching clients to appropriate canine partners.*
- Train clients to work with their new canine partners.*
- Conduct in-home and ADI certification testing of human and canine partner teams.*
- Communicate client services program expectations to clients, volunteers, and staff.*
- Monitor and assist field trainers during team placements.*
- Make public presentations including virtual and in-person assistant dog demonstrations/classes.
- Contribute to the creation, review, and updates to training manuals.
- Occasionally assist Program Trainer to micro-chip dogs/puppies, give distemper shots as needed, transport dogs to vet appointments, and evaluate shelter and donated dogs.
- Other duties as assigned.
*Denotes essential functions of this position
Experience in assistance dog training and teaching dog handing skills to others, experience in client relations and in working with persons with disabilities. These qualifications are generally obtained from five or more years of related work experience.
This position requires the use of a telephone and computer to perform work, experience and ease with public speaking, and the ability to perform work without being closely supervised.
A valid driver’s license and insurability are required.
Experience in program coordination, working with volunteers and contracted field trainers, knowledge of Assistance Dog International (ADI) regulations, and fluency in American Sign Language are preferred.
Associate’s degree and five or more years of related experience, Bachelor’s degree and or three or more years of related work experience, or ten or more years of experience, or reasonable variation of the above.
How to Apply
Please email your COVER LETTER (required) and RESUME to firstname.lastname@example.org.
In the subject line list: Your last name, your first name; Client Services Coordinator
Phone calls and video resumes will not be accepted.
Expected Working Conditions** for This Position Frequency
1. Exposure to dog and cat dander: Daily
2. Exposure to dog and cat feces: Occasionally
3. Work directly with dogs: Occasionally
4. Exposure to cleaning chemicals: Rarely
5. Use cleaning tools: mops, brooms, floor “Zamboni,” floor buffer, vacuum cleaner, etc.: Rarely
6. Work outdoors: Occasionally
7. Work in public environment, sometimes in retail: Regularly
8. Work in prison environment: Never
9. Work in office environment: Daily
10. Perform work using a computer: Daily
11. Heavy lifting, up to 30 pounds: Occasionally
12. Heavy lifting, 30 pounds or more: Occasionally
13. Stoop, crawl, kneel, rise from a prone or kneeling position: Frequently
14. Sit for long periods of time: Frequently
15. Stand for long periods of time: Frequently
16. Work in small or cramped spaces: Rarely
17. Perform work using a telephone: Daily
18. Work with clients: Daily
19. Work with parties external to the organization: Frequently
20. Work with volunteers: Frequently
21. Drive organizational vehicles: Frequently
22. Handle checks, cash, credit card transactions: Regularly
23. Public Speaking: Frequently
Working Conditions Guidelines
Daily = Daily
Frequently = Weekly
Regularly = Monthly
Occasionally = Quarterly to Bi-Annually
Rarely = Annually
Never = Never
**Title I of the Americans with Disabilities Act of 1990 (the "ADA") requires an employer to provide reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship. "In general, an accommodation is any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities."