When a dog leaves your care, we ask that you submit a feedback form. Your answers to the feedback questions provide us with detailed information about the dog's behavior, ability to adjust to new environments, handlers, and routines, as well as the dog's overall skills within a home and on outings (if applicable).
As staff, we are able to observe our dogs during appointments, classes, outings, events, etc., but the one place we cannot observe them is in your home. Your feedback provides a critical snapshot into a dog's behavior within a home. If a dog has been in your care for an extended period of time, staff may reach out to ask you to provide feedback on the dog as a way to keep the information flowing.
Want to become a feedback Ninja?
Take notes! Jot down interesting interactions or occurrences to help ensure they are reported.
Observe and report patterns. Does the dog settle only after a play session? Do they become demanding of bedtime or antsy in the kennel at 5 am?
Look for improvements or a decline in behavior. Provide background and details on the changes noted. Did the dog cry in their kennel less and less each night? Was it improved by kenneling the dog in the bedroom? Did the dog become less tolerant of a pet over the sitting commitment?
Overshare! What may seem normal or unimportant to you (like a dog sleeping soundly through the night or playing well with a puppy) might be a huge step forward in their training or concerning behavior.
Knowing how a dog behaves while it is hosted by you allows staff to determine if there are any areas where the dog may need additional support or training. It allows staff to intervene more quickly and can reduce ongoing household training considerations for future host homes.
Feedback provides us with a better overall understanding of who the dog is. Armed with a full understanding of a dog's needs, personality, and temperament; we can make better dog and client matches when that time comes.
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