Overview
Become part of the Can Do Canines pack! Can Do Canines is dedicated to enhancing the quality of life for people with disabilities by creating mutually beneficial partnerships with specially trained dogs. The dogs are provided to the client at no charge. The organization is supported primarily by donations from individuals, corporations, service clubs, and foundations. We receive no government funding.
Job Summary: The Donor Relations Officer (DRO) is a leader in Can Do Canines fundraising efforts by implementing and managing an effective mid-level donor program that will significantly grow Can Do Canines’ contributed income over time. The DRO will serve a caseload of donors by initiating, building, and maintaining dynamic, reciprocal relationships with individuals, couples, and families who partner financially with Can Do Canines. The program’s goals are to enhance the experience of Can Do Canines mid-level donors (roughly defined as $500-$2,500), to increase their retention rates and giving over time, and to identify donors from this pool who have major gift capacity and want deeper engagement with Can Do Canines.
Salary: Exempt, Salaried $65,000-$70,000. Eligible for Health, Dental, and Life Insurance, 403(b), Paid Time Off (PTO)
Hours Required: Minimum 40 Hours per week, including weekend and evening hours. We value work-life balance for our employees, however, so we’ll make sure you are staying healthy.
Deadline: Open until filled
Relationships
Reports to: Development Director
Positions Supervised: None
Frequent Interactions With: Executive Director, Senior Development Officer, Development Assistant, Development Associate, Event Producer, Marketing/Communications team, and Program team members
Primary Duties and Responsibilities
- Manages relationships with mid-level donors in a tiered portfolio. (The portfolio will be defined with input from the Development Director, Senior Development Officer, and the Veritus Group, our mid-level consultants.)
- Engages donors through consistent and active communication to cultivate, steward, and solicit them using various channels, including phone, email, US mail, and occasional face-to-face meetings, with a premium placed on donor retention and increased giving.
- Coordinates with coaches at the Veritus Group, an external consultant, to implement a prescribed system of mid-level donor engagement under the supervision of Veritus and the Development Director.
- Uses primarily pre-existing content, such as newsletter articles and blogs, to create personal touchpoints for donors, based on their interests and giving. Determines which donors would benefit from more personalized or more frequent contact.
- Keeps accurate communication records in DonorPerfect and develops reports to track and report on progress.
- Cultivates donor relationships by updating, appreciating, and asking mid-level donors to deepen their financial partnership.
- Learns about Can Do Canines’ programs and projects to effectively communicate with donors.
- Identifies donors who want a deeper engagement with Can Do Canines for introduction and “hand-off” of relationship management to the Development Director, Executive Director, or Senior Development Officer.
- Meets with the Development Director on a weekly basis for accountability and to discuss strategy.
- Identifies and implements best wealth screening and other prospect research tools for development team use.
- Other duties as assigned.
Required Qualifications
Experience
Demonstrated ability to develop, deepen, and sustain positive relationships with donors. Excellent phone, written, and interpersonal skills. Highly self-motivated with a genuine curiosity in people, an interest in engaging donors, and a talent of uncovering their passions and interests. Keen attention to detail. Experience in working with a donor-centered database is mandatory. This position also requires public speaking, use of a telephone and computer to perform work, and working with strict deadlines. The ideal candidate will have organizational skills, be detail-oriented, and be able to balance priorities as part of a collaborative team. A valid driver’s license and insurability are required. Last but not least, you must love dogs. Even if you don’t have one or more of your own, you should genuinely enjoy our canine companions, along with their wet kisses, occasional vocalizations throughout the facility, and hair that will accessorize your clothes.
Education
Bachelor’s Degree in related field is preferred. At least two years of experience in development, donor relations, events, or other similar roles with increasingly responsible positions in development.
General
Join Can Do Canines fundraising, cultivation, and stewardship events as needed. Keep abreast of tax laws pertinent to charitable giving and keep current on community issues that pertain to Can Do Canines and our mission. Keep current on and conversant with organizational priorities, programs, and projects. Other miscellaneous duties and projects as assigned.
How to Apply
Please email your COVER LETTER (required) and RESUME to hr@candocanines.org.
In the subject line list: Your last name, your first name; Donor Relations Officer
Phone calls and video resumes will not be accepted.
Expected Working Conditions** for This Position Frequency
1. Exposure to dog and cat dander: Daily
2. Exposure to dog and cat feces: Rarely
3. Work directly with dogs: Never
4. Exposure to cleaning chemicals: Rarely
5. Use cleaning tools: mops, brooms, floor “Zamboni”, floor buffer, vacuum cleaner, etc.: Never
6. Work outdoors: Rarely
7. Work in public environment, sometimes in retail: Frequently
8. Work in prison environment: Never
9. Work in office environment: Daily
10. Perform work using a computer: Daily
11. Heavy lifting, up to 30 pounds: Occasionally
12. Heavy lifting, 30 pounds or more: Rarely
13. Stoop, crawl, kneel, rise from a prone or kneeling position: Rarely
14. Sit for long periods of time: Daily
15. Stand for long periods of time: Regularly
16. Work in small or cramped spaces: Rarely
17. Perform work using a telephone: Daily
18. Work with clients: Regularly
19. Work with parties external to the organization: Frequently
20. Work with volunteers: Frequently
21. Drive organizational vehicles: Occasionally
22. Handle checks, cash, credit card transactions: Regularly
23. Public Speaking: Regularly
Working Conditions Guidelines
Daily = Daily
Frequently = Weekly
Regularly = Monthly
Occasionally = Quarterly to Bi-Annually
Rarely = Annually
Never = Never
**Title I of the Americans with Disabilities Act of 1990 (the "ADA") requires an employer to provide reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship. "In general, an accommodation is any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities."
Contact Us
Location
